![]() ![]() Each Supplemental Indenture became effective upon execution and the Proposed Amendments shall become operative upon the consummation of the applicable Exchange Offer on the settlement date (the " Settlement Date"), which is expected to occur within three business days after the Expiration Date (as defined below).įreedom Mortgage also announced that it is amending the eligibility requirements for receiving the Early Tender Premium (as set forth in the table below). Accordingly, on the Early Tender Date, Freedom Mortgage and the trustees under the Existing Senior Notes Indentures entered into supplemental indentures to each of the Existing Senior Notes Indentures to effect the Proposed Amendments (the " Supplemental Indentures"). ![]() King"), the exchange agent and information agent for the Exchange Offers and Consent Solicitations, as of 5:00 p.m., New York City time, on J(such time, the " Early Tender Date"), a total of $501,329,000 principal amount of Existing Senior 2026 Notes and $535,081,000 principal amount of Existing Senior 2027 Notes had been validly tendered and not validly withdrawn in the Exchange Offers, representing approximately 98.39% and 99.04%, respectively, of the outstanding Existing Senior 2026 Notes and Existing Senior 2027 Notes. The Exchange Offers and Consent Solicitations are being made pursuant to the terms and subject to the conditions set forth in the offering memorandum and consent solicitation statement dated J(the " Offering Memorandum").įreedom Mortgage announced that, according to information provided by D.F. However, the company's scores are used to determine your overall survey score often times resulting in you scoring a perfect survey for your call with an amazing note left by the customer you helped but the company - more.NEW YORK, J/PRNewswire/ - Freedom Mortgage Corporation (" Freedom Mortgage") today announced the early tender results of the previously-announced offers to exchange (each an " Exchange Offer" and collectively, the " Exchange Offers") any and all of its outstanding 7.625% Senior Notes due 2026 (the " Existing Senior 2026 Notes") and 6.625% Senior Notes due 2027 (the " Existing Senior 2027 Notes" and, together with the Existing Senior 2026 Notes, the " Existing Senior Notes") for up to $509,525,000 aggregate principal amount of 7.625% Senior Notes due 2026 (the " New 7.625% Senior Notes due 2026") and up to $540,246,000 aggregate principal amount of 6.625% Senior Notes due 2027 (the " New 6.625% Senior Notes due 2027" and, together with the New 7.625% Senior Notes due 2026, the " New Senior Notes") issued by Freedom Mortgage, as set forth in the table below, and the receipt of the Requisite Consents (as defined below) for each of the related consent solicitations (each, a " Consent Solicitation" and, collectively, the " Consent Solicitations") to adopt certain proposed amendments (the " Proposed Amendments") to each of the indentures governing the Existing Senior Notes (the " Existing Senior Notes Indentures") that will eliminate certain of the covenants, restrictive provisions, events of default and the requirement for subsidiaries to provide guarantees in the future from the Existing Senior Notes Indentures. The same thing goes for their customer call survey, it is a combined survey not only scores how the customer feels about their interaction with you on that particular call but their overall satisfaction with the company as a whole. Like a FCR goal, this is a mortgage company, and you are dealing with customers who are facing foreclosure and at risk of losing their homes, even when you give them top-quality service and solve all their issues in your interaction with them they are still scared and anxious about losing their home and tend to call back often to check in and up on applications and other things wrecking your FCR and preventing you from getting your bonus. ![]() They have a bonus structure each month that has metrics you need to hit that are out of your control and have very little to no control over. You are constantly getting calls from customers who have spoken to agents that gave them bad or out right wrong information making your job that much harder. They do not train their agents very well at all. They advertise a one-hour lunch however they cut it down to half-hour every day due to mandatory overtime. They claim to care about work-home life balance but constantly schedule you for overtime daily. This company has a great way of sounding great and amazing during your interview and training process, then once you get assigned to a team they show true colors. ![]()
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